Accounts of Poor Service at Apple Stores Become More Common
August 13, 2013
The columnist relates a bad customer service experience at an Apple Store and is surprised to find others sharing similar stories. He offers advice for the yet to be determined new director of the retail chain.
Recent News
Alaska Airlines Resumes Flights After Ground Stop
As a precautionary measure to resolve an issue that arose during a system upgrade, Alaska Airlines requested a ground stop, which lasted about an hour.
Google Announces More Layoffs and Roles Moving Overseas
Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.
Peloton Ends Free App Access Amidst Subscriber Struggles
Peloton has ended its unlimited free app membership, less than a year after its introduction.
Eli Lilly’s Weight Loss Drug Can Help With Sleep Apnea
Tirzepatide reduced sleep apnea by upwards of two-thirds in adults.