Retail News

Amazon Tops Customer Service List

Temkin Experience Ratings 04/04/2011

Amazon, Kohl’s, Costco, Lowe’s, Sam’s Club, BJ’s, Walgreens, Old Navy, Target and Rite Aid were ranked by consumers as the top 10 chains in terms of overall customer service, according to the 2011 Temkin Experience Ratings.

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Retail News

Amazon Tops Customer Service List

National Retail Federation 11/23/2010

Many of the usual suspects can be found in the top 10 of the annual Nation Retail Federation Foundation/American Express Customers’ Choice survey conducted by BIGresearch.

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