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David Zelman

President
Home Building Industry Research
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  • Posted on: 06/01/2016

    PIRCH’s in-store experience picks up where Home Depot leaves off

    In addition to the beautiful showrooms and fantastic experiential stores PIRCH looks like it has mastered both the sales/consumer interaction and, equally as importantly, installation and delivery. Having professionally trained installation and service technicians who show up when the consumer wants them to and who treat their customers and their homes with courtesy and respect is equally as important for the consumer experience, and PIRCH is also excelling and executing this very important function. This is going to be a very big and successful company.
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