PROFILE
    • fa
    • tt
    • gg

Earl

  • VIEW ARTICLES
  • VIEW COMMENTS
  • Posted on: 04/24/2021

    Retailers give customers refunds and tell them to keep items

    This just happened to my daughter, shopping at Target with a gift card. I don't how you cut this or make reason of this process, it's going to lead to fraudulent returns to net items at the seller's expense. This basically boils down to the consumer's paying higher prices -- not much different than the effect shoplifters have -- so even though we have shifted to more online purchasing and possibly reduced shoplifting, this new avenue of theft is going to be an easier score for a thief without the risks of being caught or having consequences dealt to them. All I can do is shake my head. If the sellers don't want to deal with returns then have a no return policy or a mandate to return to the storefront option only. This is stupidity from a business standpoint.
  • Apply to be a BrainTrust Panelist

  • Please briefly describe your qualifications — specifically, your expertise and experience in the retail industry.
  • By submitting this form, I give you permission to forward my contact information to designated members of the RetailWire staff.

    See RetailWire's privacy policy for more information about what data we collect and how it is used.