PROFILE
-
- fa
- tt
- gg
hollyworst
Senior Director, Worldpay from FIS- VIEW ARTICLES
- VIEW COMMENTS
- Posted on: 01/10/2022
Will 2022 be the year of text-to-shop?
I see text to shop finding its way into the returns and customer service process. With texting and chatbots becoming a great way to return items and ask questions, it would be amazing to see the ability to buy things that way as well.