Jerry GelsominoPrincipal, FutureBest
Jerry Gelsomino is the principal of FutureBest, an innovative, Marketing Consultation and Brand Coaching firm, offering services to companies and individuals. With over 34 years of retail concept development experience, Jerry can quickly grasp what motivates customers to action, and then interpret this understanding into tactics that modify current conditions to the shoppers’ benefit. FutureBest is dedicated to achieve the vision projected in media marketing for its partner companies. While other marketers spend their time with advertising and promotion, FutureBest is focused on how to use the built-environment and staff to market a consumer product manufacturer or retailer’s brand. “Too often the message used to entice the customer to go shopping isn’t delivered in the store, either by the employees or the surroundings,” observes Mr. Gelsomino, “so there is plenty of need for attention toward completing this connection.” Recently Jerry relocated to Hong Kong, envisioning the potential growth and expansion of retail in Asia. He believes the region offers a tremendous opportunity for him to contribute, as well as learn from a marketplace which will have a significant global impact on the future of the industry.Jerry Gelsomino is respected for his attention for the end-user, and helping companies provide the very best experience to their customer. Proud of a career compiled through a rich retail design history, he is focused on using physical space and service activities as a marketing tool. His efforts help fulfill the promises made in brand promotion campaigns, by uncovering the basic decision journey of the consumer and ensuring key moments along that path are consistently delivered. As in most service environments, efficient communication between provider and recipient is a key element in achieving end-user satisfaction, and is important to his efforts. Additionally, he utilizes principles of corporate reputation management, and service design to complete a brand story. His project experience is with a vast array of merchandise categories, and he has worked on various venues across the U.S. and around the world. Most recently he was an adjunct professor for several universities in Hong Kong.