PROFILE

Kevin Leifer

Director of Client Success, Ipsos Mystery Shopping
Kevin and his team at Ipsos help their clients define/design the expected customer experience, create programs to monitor & measure the experience and determine the opportunities to improve it. The focus is on using the data, not just collecting it.
  • VIEW ARTICLES
  • VIEW COMMENTS
No comments made
Load More Comments

  • Apply to be a BrainTrust Panelist

  • Please briefly describe your qualifications — specifically, your expertise and experience in the retail industry.
  • By submitting this form, I give you permission to forward my contact information to designated members of the RetailWire staff.

    See RetailWire's privacy policy for more information about what data we collect and how it is used.