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marty.whitmore

Managing Partner, Cambridge Retail Advisors
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  • Posted on: 05/11/2020

    What should retailers do about social distancing renegades?

    There needs to be a very hard line taken at reopening time that can be relaxed over time. If someone refuses to conform to the guidelines then they should be offered mask and gloves. If they refuse they need to be asked to leave by store management and only store management. If necessary the retailer should insist on their exit. By no means should retailers entrust or expect their associates to become involved in these incidents.
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