Matt Jones

PROFILE

VP - Retail Strategy, Infor

20 years of retail and retail software experience

Posted on: 10/29/2019
AI needs to be more than just a bright, shiny object
Much AI/ML has been pitched without being embedded in a retailer’s actual business processes. ML/AI does not replace the need to create an assortment, negotiate its cost, commit to purchase etc. ML/AI, if real, should make those existing processes better (more profitable).

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AI needs to be more than just a bright, shiny object