Michelle Covey

VP, Retail Apparel and General Merchandise
Michelle Covey is Vice President, Retail Apparel and General Merchandise at GS1 US, leading the Apparel and General Merchandise Initiative to drive broader adoption of GS1 Standards and GS1 US solutions for the apparel and general merchandise industries. She is responsible for helping companies achieve source to store supply chain visibility — ensuring that the right product is in the right place at the right time for today’s consumer. Ms. Covey has over 20 years of experience working with retail supply chains. In her previous role as Vice President, Advisory Services at GS1 US, she was responsible for implementing service strategies to help organizations improve data quality, standards implementation and supply chain efficiencies. Ms. Covey was also Senior Director, Industry Engagement, Apparel and General Merchandise and collaborated with industry partners in the retail industry through focused workgroups to determine practical business process solutions based on GS1 Standards.
  • Posted on: 03/01/2019

    Retailers take on massive legacy system challenges one module at a time

    Keeping pace with rapid change now requires a renewed focus on collaboration, industry standards, and external data sharing. Regardless of the size of the implementation, standards are needed to ensure accuracy and consistency in the data that feeds into new technology and systems—otherwise we risk perpetuating the same old errors and mistakes that ultimately frustrate consumers. The most forward-thinking retailers have found that standards are a core part of effectively meeting demand and to managing the growing and changing nature of trading partner relationships.
  • Posted on: 05/08/2017

    Can Walmart dash past Amazon with its own product replenishment system?

    Inventory visibility and item level accuracy are absolutely foundational to any new offering like this, whether it happens tomorrow or 10 years from now. We’re already seeing how the technologies mentioned (RFID, NFC, etc.) can help the entire industry transcend outdated supply chain processes and deliver the coveted seamless shopping experience. The right standards need to be in place to ensure all of the moving parts of the system are communicating on the same wavelength.
  • Posted on: 03/22/2017

    What do know-it-all shoppers want?

    Today’s shoppers are not only more self-sufficient, they are also short on time. Technological implementations such as item level RFID can help retailers aid shoppers quickly who have a specific product in mind, or even make inventory details available online for consumers who don’t reach out to sales associates. It’s a win-win no matter the consumer’s behavior or attitude toward customer service. In addition, consumers crave product details whether they are shopping in store or online. That data needs to be consistent, complete and accurate from the source. Retailers can work more seamlessly with suppliers to ensure consumer satisfaction if they are all working off of one common, interoperable language. Standards-based systems can help achieve much greater efficiencies in this area.
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