I used to think yes, but I'm not so sure despite the survey results. You have your conscious consumer, and your convenience consumer.
On the other hand, Bezos could spin this and say with more sales going online, and more stores closing, all those closed outlets should be converted to green space with planted trees -- a new "Amazon."
Is Amazon a retailer or a logistics company? Clearly the latter, and if by any measure the former they are not particularly compelling. The question is about last mile profitability. As the tech to solve last mile profitability gains scale throughout the industry, it would seem the Amazon "logistics" advantage would fade, and those "compelling" retailers stand to win, as they always do.
I'm not sure how this study was conducted. Whenever I walk into an electronics store, chain or mom and pop, and take my phone out, the first thing the sales person says is "we will match Amazon." So Amazon is great for price transparency, but I don't believe it provides any meaningful price advantage over the competition.
No. This currently is no more than a test concept for Amazon. CVS and Walgreens are well-entrenched and have plenty of ammunition to react including the tech to do what PillPack offers. Delivery has not been a growing business for retail pharmacy -- of course Millennials never want to step into a brick-and-mortar store, so maybe in 10 years when their prescriptions ramp up beyond Adderall, Amazon may have an impact. P.S., great buy opportunity for CVS and WBA, who are already diversifying away from pharmacy.
Things went downhill after the Sweetbay/Harvey's acquisition. The reorg gets rid of about one-third of their debt and 15 percent of their stores. It gives them better footing, but it's still the same old story we've been hearing from both these chains (both Winn-Dixie and Bi-Lo have filed previously this century) for the past decade-plus. A new plan to remodel and create a store of the future. Despite a projection to return to profitability in 2019, cash flow will remain weak and the balance sheet still somewhat leveraged, so the company will still be handcuffed by how aggressive they can be. Their best chance is if Kroger or Albertsons is interested in the real estate ... Amazon?
So a year ago Kroger was a Wall Street darling and now they are in denial?
Do they have an organic growth problem? Yes, that has been clear for the last decade, ergo their decision to become more acquisitive. And they continue to generate profits and cash flow. They are growing online business, albeit mostly click and collect. Delivery, which is a small fraction of online grocery, is mostly through third parties but they are testing their own. No one has figured out grocery delivery, including Amazon.
Ask any landlord if they have any qualms renting space to Kroger. My only concern would be if Kroger management actually takes this type of criticism seriously.
Trying to find these types of products in a traditional grocery store is like trying to find buried treasure, so anything that simplifies the process is welcome for those concerned about sugar, gluten, etc. The only thing Raley's has to to do is clearly communicate with the shopper that the labels are positive, not negative -- these are the products you want.
The customer base for both of these businesses is literally dying. A merger/consolidation in a declining business makes sense -- add some scale, cut costs, maybe generate a few top-line synergies between the two channels. But this should be just the first step. Next they have to find a way to engage a new, younger (Millennial) customer, which will hinge on the ability to transition from cable TV to the phone and tablet.
Publix's market share is certainly vulnerable. Yes, they have a good format and solid merchandising. However, most customers I've spoken with still complain about their pricing and would easily shop a lower-price alternative -- assuming a similar quality store and product -- if they had a chance. Perhaps Albertsons/Safeway can find a way to do this, or maybe Kroger finally makes a move.