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Jeb Watts
Grocery Industry- VIEW ARTICLES
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- Posted on: 06/03/2019
What if unwanted online purchases didn’t have to be returned?
If the substantiated donation is tied to me receiving a refund, then you have shifted the cost of the return to the consumer. If I live 20 miles from town, I have to use my gas and my time to drive into town just to get a receipt for the donated product so I can get my money back. Doesn't sound like a very good deal to me. Consumers having the option to keep it, toss it or donate it sounds much better.