Retail News

COVID-19 forces retailers to lengthen return windows

CNBC 04/14/2020

Retailers, including Amazon.com, Gap, Kohl’s, Macy’s, Sephora and Victoria’s Secret, are giving consumers more time to return items purchased online. Over the past year, retailers have made a concerted effort to funnel online returns to physical locations, but that system has been disrupted by the coronavirus pandemic.

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