Mall-Mart

By George Anderson
Just as mall-based retailers such as J.C. Penney and Sears are increasingly looking to build standalone stores, others that have traditionally done business in freestanding locations are opening new units that often serve as mall anchor stores.
The latest such case has Wal-Mart agreeing to open a 150,000-square-foot store in the Richmond (Cal.) Hilltop mall. Unlike the standard single-story Wal-Mart box, this new unit will be spread over three stories.
“It’s a different format, but it has really been well received by our customers and they’ve been very helpful and successful in revitalizing these areas,” said Wal-Mart spokesperson Kevin Loscotoff.
Revitalization is something the area and mall were in need of, reports the Contra Costa Times. The Gap, the Limited and Eddie Bauer have all closed stores at Richmond Hilltop in recent years.
Steve Duran, Richmond’s community and economic development director is hopeful this is the start of good things for the community. “Once you have the Wal-Mart traffic in the mall, presumably the other stores at the mall will do better and we hope it will stimulate other retailers in the mall area,” he said.
Moderator’s Comment: Why are Wal-Mart, Target and other retailers that usually operate freestanding units opening stores in malls? Aside from operating
on multistories, are there other differences such as merchandise selection in Wal-Mart’s mall stores than in standalone units? Are the mall locations as profitable as Wal-Mart’s
freestanding stores? –
George Anderson – Moderator
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10 Comments on "Mall-Mart"
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This move by Wal-Mart, especially here in WM-resistant Contra Costa County, accomplishes three things: First, it garners the support of retail partners and commercial real estate brokers. Second, it obviates the need for negotiating costly parking rights, road building, traffic lights, access, and egress rights with the local government. And third, it eliminates the need to placate residential neighbors who object to the traffic, noise, and lights.
They are moving to malls because the cornfields are fewer and fewer. They need so much space for the store, fire lanes and parking! If they want to be in a “developed” area, that is most likely their only choice. Target, it seems, is changing their format – they are more like a department store and less like a Wal-Mart every day. Target may belong in a mall setting more than Wal-Mart.
Yes, they do drive traffic to the mall but how many customers actually go into the mall? I have a mall Target near me, I have never gone to Target and the mall. I treat it like a strip mall Target. I drive to the door, go in and out.
The selection of merchandise is the same at the stand-alone and mall locations.
I agree that Wal-Mart and Target are probably getting favorable mall leases. Another important consideration is that, unlike other store anchors, these stores drive customer traffic to the malls. An observation I’ve always had is that many people that go to the mall appear to be there for social reasons (they aren’t carrying any merchandise). One hit against locating in a mall is that carts usually don’t translate well in mall parking lots, reducing the amount of goods a customer might purchase to what they can easily carry out.
Could it be that Wal-Mart finds less public resistance to a mall location instead of a stand alone store? Perhaps any city that has a new mall going in is already resigned to the fact that many local stores will be hurt.
The short answer is that they are going into malls because they see an opportunity to succeed where others may have failed and, in the process, invade and conquer more retail space.
Wal-Mart is just reacting to an opportunity that mall decay has presented to them. Wal-Mart is so strong right now that I believe they can be successful in either type of location. And their presence in a mall should help the entire mall with greatly increased traffic counts. As has been mentioned, they will have much less resistance from the community and maybe even be welcomed as the mall saviors. What a turnaround!
I know that Wal-Mart and other retailers are getting some really good leases from mall operators who are afraid they are going the way of the dodo.
I’m not sure about merchandising differences between mall and standalone stores or their relative profitability. If you want to know more about malls, I suggest everyone read Call of the Mall by consultant Paco Underhill. Some fascinating insights.