Press Releases

Survey: For Holiday Returns & Exchanges, In-Store (64%) Continues to Beat Online (12%)


Retale, a location-based mobile platform that conveniently helps shoppers save on purchases from their favorite retailers, has announced the results of a study examining the likelihood and preferences of consumers returning and exchanging gifts received during the recent holiday season. The study focused on several areas regarding returns and exchanges, including preferred venues (in-store versus online), overall convenience, and barriers to entry.