Report: The Connected Customer Experience

Posted: October 13, 2021

CX defines brand success for consumers today.

The COVID-19 pandemic profoundly changed the ways in which people live, work, and interact with friends, colleagues, and businesses.

Download this new global report, for a survey of over 11,000 consumers across the US, Latin America, Europe, and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses should adjust to meet these changes.

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