Retail News

Retailers using chatbots to engage consumers

The Washington Post 04/18/2017

FreshDirect’s chatbot embedded in Facebook Messenger enables multiple people to put together a shopping list for the household. Subway’s chatbot attempts to recreate the store experience by asking customers what ingredients they want on their sandwiches.

MORE ON THIS STORY...

MORE RETAIL NEWS HEADLINES...

Discussions
Check out RetailWire's Engaging Online Discussions Featuring Our Exclusive Braintrust!