Survey: Customer-Centricity Biggest Goal of Big Data

December 19, 2012

Research conducted by IBM and the Saïd Business School at the University of Oxford concluded that nearly half of IT and business professionals rank “customer service outcomes” as the primary goal in the mining and analysis of Big Data.

Recent News

Waffle House Workers Strike for Fair Pay and Better Working Conditions

Waffle House workers in Conyers, Georgia, are now on their third day of striking over what they call the company’s unfair policies. Led by the Union of Southern Service Workers (USSW), Waffle House employees are demanding an end to the mandatory “meal credit” deductions from their paychecks, along with better wages and improved working conditions.