Retail News
Toys ‘R’ Us may do well to look at indie competitors for inspiration
Chicago Tribune 09/26/2017Child’s Play in Washington, D.C. has just four locations, but in recent years as Toys “R” Us has lost its bearings, the independent chain has been adding sales at about a 3 percent annual rate. Parents say they prefer the cozy, well-curated stores where, according to one customer, “They let my son play.” According to the Tribune, Child’s Play draws repeat visits with Lego-building events, gift wrapping and personalized attention.
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