Retail News

Yum CEO bets on drive-throughs and deliveries to achieve growth

The Wall Street Journal 01/02/2021

David Gibbs, CEO of Yum Brands, acknowledges that the company’s Pizza Hut business did not move quickly enough during the pandemic, forcing many locations that relied on dine-in to close. Yum, he said, has made a quick pivot to address present day realities, putting it on a road to growth to serve consumers who prefer to eat their meals outside the restaurant. Mr. Gibbs has said the chain has started testing five multiple drive-through locations and offering curbside pickup as well.

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