Doordash, Instacart, and Grubhub Drivers Say They’re Being Booted From Their Delivery Jobs Without Notice — And the Services Won’t Tell Them Why

September 26, 2023

Gig workers for delivery apps like Uber Eats, Instacart, DoorDash, and Grubhub report sudden and unexplained deactivations from their accounts, often for minor issues or problems beyond their control. Appeals for reactivation typically involve binding arbitration or email appeals, according to the platforms’ terms and conditions. Some workers are advocating for legislation to protect drivers from automatic deactivation, with Seattle’s recent measure providing a potential model for safeguarding gig workers’ livelihoods.

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