
Discussion
How Can Grocers Lock In Loyalty As Nearly Half of Americans Show a Lack of Preference?
What competitive or service-level levers can grocers use to reignite customer loyalty, if any?
August 31, 2026
The expert perspective on retail
Coresight Research expects holiday retail sales to grow 4.4% year over year, with lean inventories, value-focused grocery shoppers, and higher-income households shaping the season.










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Neil SaundersManaging Director, GlobalData Retail
Gene DetroyerProfessor of International Business
Mohamed Amer, PhDIndependent Strategist & Board Advisor
Georganne BenderPrincipal, KIZER & BENDER
Jeff SwardFounding Partner, Merchandising Metrics
Brad HalversonPrincipal, The Merchant Mind
Cathy HotkaPrincipal, Cathy Hotka & Associates
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