Olive Garden Responds to Mysterious Letters on Customer Breadstick

In mid-November, an Olive Garden customer was shocked to find a few mysterious letters and numbers on a breadstick delivered to her table while dining at the restaurant.

In a TikTok video, the customer shared a photograph of her breadstick. On one side, ” OK6″ was written.

“Guys why is there letters on my Olive Garden breadstick,” she wrote over the image of the half-eaten piece of bread. In the post, she also tagged the restaurant.

@fartbubble69420

#olivegarden #breadstick #olivegardenbreadsticks #fyp

♬ eating sound – unknown

Thus far, the video has generated over 4 million views on the platform. A few days after posting, the company responded to the customer’s query, according to Newsweek. “We are concerned about this. Can you please send an email to social@olivegarden.com with your full name and the location you went to?”

In a follow-up post, the TikTok user revealed the company tried to rectify matters by giving her a $100 gift certificate. No explanation was given as to why the letters were on her breadstick.

However, in the comments section of the original video, some TikTok users deduced it was likely from the packaging the breadsticks come wrapped in. There is the potential for the ink to transfer to the breadsticks if they are not properly stored.

Olive Garden’s Never-Ending Breadsticks Are Customer Favorites

@fartbubble69420

#olivegarden #breadstick #olivegardenbreadsticks #fyp

♬ eating sound – unknown

Olive Garden introduced its never-ending breadsticks promotion in 1982 when the restaurant first opened in Orlando, Florida. It has remained a mainstay of the restaurant ever since.

As long as customers order an entrée from the menu, fresh breadsticks are guaranteed with no questions asked. However, they are supposed to be limited to one or two per person at a time. This eliminates waste and keeps the hot and tasty accompaniment to many of the restaurant chain’s best-loved dishes from getting cold.

The chain’s reason for serving unlimited breadsticks, alongside soup and salad, was to embody the spirit of Italian generosity. The breadsticks are brushed with margarine and dusted with garlic salt.

According to the Daily Meal, the Italian-American restaurant chain serves over 529 million breadsticks a year. The Washington Post reported in 2014 that Darden, Olive Garden’s parent company, gave out breadsticks and salad too liberally. They claimed it wasted food and added unnecessary costs to the chain restaurant’s bottom line. However, the Daily Meal pointed out that despite pressure from corporate, the company “steadfastly continues to serve up millions of breadsticks to the masses every year.”