Retail k-shaped

February 9, 2026

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How Relevant Is The K-Shaped Economy To Retail Performance?

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With the “K-shaped economy” becoming a buzzword in recent years, Mark Mathews, the National Retail Federation’s chief economist, recently explored what it means for the retail business.

He wrote in a blog entry, “A K-shaped economy describes a scenario where different income groups grow at drastically different rates, with their relative performance diverging like the arms of the letter ‘K.’” 

Examining credit and debit card data with the help of Pyxis by Bain & Company and Affinity Solutions, NRF identified a major difference in spending growth in discretionary goods when broken out by consumer spending levels. 

One broader finding was that although seven of the 10 income groups declined, overall discretionary spending in 2025 still managed growth, up 1.2%, as the top 20% of spenders in the discretionary category is estimated to account for over 60% of total spending. Mathews wrote, “Essentially, strong spending in higher income segments is masking weakness among lower income segments.”

Exploring some retail channels, NRF’s analysis found spending on department stores was up 1.4% — although only one income bracket, the top 10%, increased their spending at the channel. With their appeal to price-conscious consumers, wholesale clubs were able to grow sales across all income segments, expanding 13.6% in total.

Mathews concluded: “What is clear is that across lower- to middle-income households, growth in spending has begun to slow. However, top-line spending remains robust, and some sectors have even managed to retain or grow their share across income groups. “

Walmart, Costco, Off-Pricers Reap Rewards as Value Is Top of Mind

Third quarter earnings reports have chronicled how retailers including Walmart, Costco, and TJX are benefiting as shoppers seek value and trade down. Meanwhile, double-digit gains by Coach parent Tapestry Inc. and Ralph Lauren have demonstrated the stronger spending power of higher-income customers.

Moody’s chief economist Mark Zandi told USA Today that surging stock prices, record-high home values, and years of pandemic-era savings have boosted the purchasing power of upper-income households. On the other hand, consumer confidence among middle earners has fallen to its lowest point since mid-2022, reflecting growing anxiety among families facing higher costs and limited financial breathing room.

He wrote on LinkedIn, “An increasingly K-shaped economy can’t be good. It means the economy is highly dependent on a small group of the well-to-do, who, in turn, spend based in significant part on how their stock portfolios are performing. The increasing angst of Americans, evident in consumer sentiment surveys, our mounting societal ills, and our fractured politics, is likely at least in part due to the K-shape.”

Not All Experts Agree on the K-Shaped Economy

Among skeptics of the influence of K-shaped economy, Lindsey Piegza, chief economist at Stifel, Nicolaus & Co., told The Financial Brand the economy should be more accurately described as “E-shaped” as middle-income consumers have the capacity and have shown a willingness to take on debt to maintain spending levels, borrowing against assets like 401(k) accounts.

Kearney, in a research report, warned that fixating on income levels undervalues other factors driving spending. The consultancy wrote, “Many brands have responded to perceived pressure by racing to the bottom on price or quietly degrading quality. Others have doubled down on premiumization, assuming insulation at the top of the K. Both approaches miss the same reality: consumers across the spectrum are increasingly sensitive to value mismatches, not just price points.”

The Financial Times recently stated that talk of a K-shaped economy has been overdone. If upper-income households were driving an ever-higher portion of U.S. spending, GDP growth would be slower because higher earners save more, the financial publication argued.

Of the disparity in spending among income groups, the Financial Times reasoned, “A more compelling, if quite speculative, theory: the rapid cooling of the job market (less hiring and lower wage growth even as unemployment has stayed low) has led working people to reassess their prospects for the future and change their spending patterns accordingly.”

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Discussion Questions

Does the K-shaped economy idea accurately sum up recent spending patterns within U.S. retail?

What underlying spending drivers may the theory be missing?

Will K-shaped economic conditions persist over the next few years?

Poll

5 Comments
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Neil Saunders

Our data show that last year all volume growth in retail was driven by higher-income consumers. Lower- and middle-income consumers reduced the amount they bought. The most obvious implication is that any retailer exposed to segments reducing spend will find the going tougher, and vice versa. However, these are macro-level views: they ignore the nuance that consumers decide what to cut and what to prioritize. A retailer with a strong proposition can still grow spending among constrained groups. Equally, a retailer that serves constrained groups – like Walmart – can grow by pulling in more consumers from more robust cohorts. In a nutshell: the shape of the economy is important, but it’s not half as important as the strength of a retail proposition.

Brad Halverson
Brad Halverson

For the grocery side of retail, higher-income shoppers continue to align with stores who deliver well on high quality, variety and customer service, especially households of two or less. For mid to lower incomes, price driven formats continue to align on low prices, ad values and selection. But our past data shows that impact from the economy shows less of a stark break, largely floating up and down for both of these groups, just not equally. In a down economy, even higher income shoppers still seek bargains and value, or shift categories to save. Lower income groups adjust in a down economy out of greater need. And so both types of grocery formats must be compelling and deliver on their stated promise.

Craig Sundstrom
Craig Sundstrom

I’m not clear on what we’re aiming for here, as very different ideas are being conflated: the performance of the economy as a whole vs. individual components (companies)
Obviously, a downward shift in spending (by all of the lower income groups) is going to harm retailers who cater to those groups, regardless of what the uppermost do. And speaking of that latter group, when your household income is $800K (or whatever) a 2% change in your spending is quite a bit more consequential than the same percentage in a $20K household (or even a $100K one); so breaking out the numbers by decile, while interesting, can also be misleading.

Jeff Hall
Jeff Hall

The K-shaped economy is forcing an uncomfortable truth in retail: you cannot serve every customer equally and win.

Higher-income shoppers still spend, but they punish friction instantly. Lower-income shoppers are cutting back and demanding unmistakable value. Designing one “average” experience for both is a strategic cop-out.

This moment demands hard choices. Where do you protect margin versus compete on price? Where do you simplify versus elevate? Where do you invest—and where do you stop?

In a K-shaped economy, CX isn’t about delight. It’s about discipline. The retailers that emerge stronger will be the ones willing to make clear trade-offs, design different experiences for different customers, and execute with ruthless consistency.

Cathy Hotka
Cathy Hotka

The K-shaped economy means that fewer and fewer people can purchase homes, which retards spending on setting up households. One percent of the population simply cannot maintain the whole economy. NRF should be screaming about this.

5 Comments
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Newest Most Voted
Inline Feedbacks
View all comments
Neil Saunders

Our data show that last year all volume growth in retail was driven by higher-income consumers. Lower- and middle-income consumers reduced the amount they bought. The most obvious implication is that any retailer exposed to segments reducing spend will find the going tougher, and vice versa. However, these are macro-level views: they ignore the nuance that consumers decide what to cut and what to prioritize. A retailer with a strong proposition can still grow spending among constrained groups. Equally, a retailer that serves constrained groups – like Walmart – can grow by pulling in more consumers from more robust cohorts. In a nutshell: the shape of the economy is important, but it’s not half as important as the strength of a retail proposition.

Brad Halverson
Brad Halverson

For the grocery side of retail, higher-income shoppers continue to align with stores who deliver well on high quality, variety and customer service, especially households of two or less. For mid to lower incomes, price driven formats continue to align on low prices, ad values and selection. But our past data shows that impact from the economy shows less of a stark break, largely floating up and down for both of these groups, just not equally. In a down economy, even higher income shoppers still seek bargains and value, or shift categories to save. Lower income groups adjust in a down economy out of greater need. And so both types of grocery formats must be compelling and deliver on their stated promise.

Craig Sundstrom
Craig Sundstrom

I’m not clear on what we’re aiming for here, as very different ideas are being conflated: the performance of the economy as a whole vs. individual components (companies)
Obviously, a downward shift in spending (by all of the lower income groups) is going to harm retailers who cater to those groups, regardless of what the uppermost do. And speaking of that latter group, when your household income is $800K (or whatever) a 2% change in your spending is quite a bit more consequential than the same percentage in a $20K household (or even a $100K one); so breaking out the numbers by decile, while interesting, can also be misleading.

Jeff Hall
Jeff Hall

The K-shaped economy is forcing an uncomfortable truth in retail: you cannot serve every customer equally and win.

Higher-income shoppers still spend, but they punish friction instantly. Lower-income shoppers are cutting back and demanding unmistakable value. Designing one “average” experience for both is a strategic cop-out.

This moment demands hard choices. Where do you protect margin versus compete on price? Where do you simplify versus elevate? Where do you invest—and where do you stop?

In a K-shaped economy, CX isn’t about delight. It’s about discipline. The retailers that emerge stronger will be the ones willing to make clear trade-offs, design different experiences for different customers, and execute with ruthless consistency.

Cathy Hotka
Cathy Hotka

The K-shaped economy means that fewer and fewer people can purchase homes, which retards spending on setting up households. One percent of the population simply cannot maintain the whole economy. NRF should be screaming about this.

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