Payment Resilience in an Uncertain World
US businesses face growing disruptions, from extreme weather to cyber incidents,
impacting payment reliability in retail and hospitality. Downtime during peak hours
disrupts operations, while rising consumer expectations demand fast, reliable payments.
Payment failures risk lost sales, eroded trust, damaged brand perception, and fewer
repeat visits.
What’s Inside?
This report analyzes the impact of payment disruptions on US retail and hospitality,
using survey data, outage trends, and economic modeling. It highlights vulnerabilities,
shifts in customer behavior during failures, and business preparedness.
With rising expectations and digital reliance, enhancing payment resilience is crucial for
daily operations and long-term success.
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About FreedomPay
FreedomPay is the global leader in Next Level Commerce™—transforming the way
businesses power payments and experiences across the world. More than a payment
solution, FreedomPay is a world-class independent payment gateway engineered to
simplify complexity, break down the barriers of legacy systems, and revolutionize every
point of interaction—whether in-store, online, or mobile. Chosen by the leading brands
across retail, hospitality, sports and entertainment, food service, healthcare and higher
education, FreedomPay delivers technology strength, integration breadth, and deep
expertise in global payments innovation.
As one of the first solutions in North America validated by the PCI Security Standards
Council for P2PE, FreedomPay sets the gold standard for payment security, trust, and
performance. With a unified technology stack, lightning-fast APIs, and integrated
solutions across payments, FreedomPay gives businesses total peace of mind plus the
freedom to choose any hardware provider. Move faster, act smarter, and lead
markets—not chase them. www.freedompay.com
