New York, NY – April 14, 2026: Prefix, a facility management platform for multi-site restaurant and retail operators, today announced it has raised a $7.5 million seed round. The funding was co-led by Collide Capital and Slow Ventures, with participation from Connexa Capital, Kyle Archer of Elevated Inc, and existing investors I2BF, and Bienville Capital. Prefix will use the capital to continue development of its AI infrastructure, boost sales and marketing efforts, and drive scalability to service more than 10,000 locations across the United States.
Multi-location retail and restaurant brands spend an estimated $500 billion annually maintaining their spaces, yet many still struggle to keep their spaces fully operational, losing more than 10% of profit margins to errors, inefficiencies, and antiquated facility management strategies. Coordinating large multi-site brands with the thousands of local vendors they depend on is complex and inconsistent. Often, the best local technicians lack the administrative capabilities to meet the compliance requirements of large brands that rely on Computerized Maintenance Management Systems (CMMS) to manage their facilities.
Prefix alleviates the friction between technicians and CMMS platforms. It acts as a seamless coordination layer that plugs into existing systems and leverages agentic AI to automate tasks. Prefix translates between independent local contractors and large, multi-site businesses, enabling repair and maintenance jobs to be completed faster, cheaper and more reliably.
Prefix oversees responsive, 24/7 on-demand repair and maintenance for HVAC, refrigeration, plumbing, electric and other critical trades that require fast resolution while delivering reliable timelines and competitive pricing. Prefix’s two-way communication loop connects operators and service providers from job confirmation, to on-site check-ins and task completion updates, through timely invoicing.
“We set out to alleviate the most significant headaches in multi-site facility management by improving the flow of data, communication, and service. We are providing a critical layer that helps to optimize operations both in the stores, and in the back-office,” said Prefix CEO Jared Schwartzentruber. “Facility uptime is mission critical to every location. A broken air conditioning unit on a hot summer day means operators can’t open that day and the brand faces lost revenue, erosion of customer trust, and employee dissatisfaction. We’re on a mission to make facilities work effortless, making life easier for businesses and the local professionals that service them.”
Since its launch, Prefix has achieved significant growth, including:
- Providing 24/7 support to nearly 2,000 locations across 50 customers spanning quick service restaurants & convenience stores (Bojangles, Chipotle, Raising Cane’s, Punch Bowl Social, Salad & Go), retail brands (Famous Footwear, L’Occitane, Chuze Fitness), and franchise groups (Sizzling Platter, Gilligan Co., Elevated Huts).
- Achieved a $2.5 million ARR in 2 years, representing 500% year-over-year growth.
- Delivered a 3x efficiency gain and 15%+ cost savings for some of the most demanding, leading brands in retail and food service.
- Expanded the team to 50 employees.
“Prefix removes the uncertainty from facilities management. An issue during peak hours is an immediate problem. Their 24/7 emergency support, real-time work order visibility, and dedicated account manager who knows our operations have given our team something straightforward but hard to find — confidence that the job is handled,” according to Newell Slade, Senior Facilities Manager at Cafe Zupas, who has implemented Prefix across 100 locations spanning 8 states.
“Multi-site operators are managing hundreds — sometimes thousands — of vendors across vastly different geographies, each with their own communication preferences, pricing structures, and compliance capabilities,” said Brian Hollins, Founder and Managing Partner of Collide Capital. “What makes Prefix so compelling is that it solves the coordination problem at scale — acting as the connective tissue between large brands and the best local technicians in every market they operate in. Prefix creates a single, consistent layer of service delivery wherever a brand has locations. That kind of geographic reach and operational consistency is what separates growing multi-site brands from truly scalable ones.”
About Prefix
Headquartered in New York, Prefix is a facility management service provider purpose-built for multi-site restaurant and retail operators. Prefix replaces the traditional fragmented, costly approach to maintenance and repair with a modern service that connects operators to a vetted network of best-in-class local technicians — with full transparency, real-time visibility, and no excessive markups. The AI-based solution offers on-demand repair services across HVAC, refrigeration, plumbing, electrical, and more, as well as preventative maintenance scheduling, and automated warranty management. For more information, visit useprefix.com.