Consumers, retailers, third-party vendors and law enforcement are all seeking ways to cut down on package theft. Where do you see the biggest opportunities for retailers to cut losses due to stolen or misplaced deliveries?
Michaels announced that consumers can have packages shipped to them via UPS at more than 1,100 of the chain’s stores. They can also ship packages from the same locations. What are the keys for retailers looking to make third party pickup/drop off deals work?
After completing a successful test at nine locations in Chicago, UPS is expanding its Access Point smart locker package pick-up program to 300 new locations. Do you see drop-off points playing a large role in reducing the costs of online shipping?
We still haven’t quite reached Halloween, but with Black Friday and Christmas on the horizon, the major U.S. shipping companies are taking steps to keep up with the anticipated seasonal workload. With added fulfillment centers, new strategies and public-facing tools, can shipping companies effectively handle holiday package delivery if we get another 2013-style winter?
Designed to cut down on delivery stops, United Parcel Service announced last week it is launching a service that allows customers to pick up their packages at dry cleaners, convenience stores and pharmacies as well as UPS stores. Do you see wide consumer appeal for pick-up options for online purchases?
