Will drop-off points boost online sales?

Published: July 11, 2016   By: Tom Ryan

After completing a successful test at nine locations in Chicago, UPS is expanding its Access Point smart locker package pick-up program to 300 new locations. Do you see drop-off points playing a large role in reducing the costs of online shipping?

Are shipping companies ready for Christmas?

Published: October 28, 2015   By: Matthew Stern

We still haven’t quite reached Halloween, but with Black Friday and Christmas on the horizon, the major U.S. shipping companies are taking steps to keep up with the anticipated seasonal workload. With added fulfillment centers, new strategies and public-facing tools, can shipping companies effectively handle holiday package delivery if we get another 2013-style winter?

Will store pick-up alter the course of home delivery?

Published: October 15, 2014   By: Tom Ryan

Designed to cut down on delivery stops, United Parcel Service announced last week it is launching a service that allows customers to pick up their packages at dry cleaners, convenience stores and pharmacies as well as UPS stores. Do you see wide consumer appeal for pick-up options for online purchases?