Back to News
Retail news

Amazon is testing AI to summarize product reviews

Amazon.com is using artificial intelligence technology to create a summary of reviews on the site for specific products. A summary of Apple's third-generation AirPods on Amazon says the product "received positive feedback from customers regarding their sound quality and battery life" and "mixed opinions were also expressed about the performance, durability, fit, comfort, and value of the headphones."

The RetailWire Daily

A daily briefing with the retail news, expert perspective, and business context to bring into your next meeting.

Want to know more? Learn more

Discussion Thread0