Business Insider

White Castle is deploying AI-powered voice bots in 100 drive-thru lanes by the end of 2024, joining a growing list of fast-food chains adopting automation tools to alleviate labor shortages. The use of AI and robotics is becoming more popular in the restaurant industry, with 58% of operators planning to implement such tech to address labor challenges this year. Other national chains, including McDonald’s, Checkers & Rally’s, Del Taco, Taco Bell, Panera Bread, Popeyes, and Carl’s Jr. and Hardee’s, are also using conversational bots to process drive-thru orders and improve efficiency.

Share Your Opinion

Leave a Reply