Jasmine Glasheen

Principal Writer & Content Strategist, Jasmine Glasheen & Associates

Jasmine Glasheen is a writer, influencer and content marketer within the retail industry. She lends her unique industry insights to The Robin Report, IBM Watson Customer Engagement blog, RetailMinded, Sourcing Journal, and many other top-tier industry publications. Glasheen content marketing clients include IBM The Next Brick blog and Payment Depot, among others. She shares her thought leadership on stage at trade shows and conventions such as Halloween Expo,, and ASD; and she has been listed as a Vend Top 100 Retail Influencer for 2 years running, as well as one of Vend’s 15 Retail Instagram accounts to follow.

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  • Posted on: 10/21/2020

    Will Panera’s climate-friendly labels spur sales?

    Thanks for your thoughts, Brett. While the Harvard blog's definition of "plant-based" may not exclude animal products, the top articles on any Google search point to the widely-accepted definition of "plant-based" as entirely vegan. See the two top articles in my quick Google search: Part of what we must do as retailers and retail-adjacent business owners is to look beyond our own confirmation bias to understand the standards of the communities that we serve. When we do our research, we are better able to tap into the mindset of other cultures. In this case, it means understanding that "plant-based" means "vegan" to most of those concerned with the definition.
  • Posted on: 10/20/2020

    Will Panera’s climate-friendly labels spur sales?

    Climate-friendly labels are great. However, as a vegan who recently received a gift card to Panera, I was shocked to realize that their “plant-based” meal selection still contained eggs and dairy. I wouldn’t eat there again. Plant-based means vegan, and Panera would be well advised to update their menu labels accordingly to prevent alienating potential customers.
  • Posted on: 10/05/2020

    Can one site make men love, not hate, shopping online?

    Right! So our conclusion is that the men who do hate shopping –– or are operating under that pretense –– probably aren't the ones shelling out $75 a pop for a basic tee.
  • Posted on: 10/05/2020

    Can one site make men love, not hate, shopping online?

    Am I the only one for whom this feels dated? Gendered marketing doesn't resonate with next-gens in the same way that it did their predecessors. "Men hate shopping" is an irrelevant stereotype. All men don't hate shopping. I see what they're trying to do, and it could work with certain (40+) demographics, but I'm instantly bored when I see old gender roles being peddled to future generations like this. There are more enlightened ways to home in on a niche market.
  • Posted on: 09/29/2020

    Did CDC’s announcement boost retail’s online sales prospects for Christmas?

    There are people/consumers out there who are indignant. These people will not heed CDC recommendations of any sort. If given the chance, this demographic will visit any stores that are open over Black Friday to fight for deals and fight about wearing their masks. Black Friday has always been chaotic. The responsibility falls on retailers to keep consumers and employees safe. I’d opt for online sales or curbside pickup during this tumultuous year.
  • Posted on: 09/10/2020

    J.C. Penney rescued. Will it now find success and save the mall, too?

    When I read this article title my first thought was “why?” I don’t foresee many demographics heading to the mall solely to visit J.C. Penney. However, if Brookfield and Simon chose to invest in the failing retailer, they must have data that proves it's essential to mall visits. Still... I’d be more interested in saving Macy’s.
  • Posted on: 09/01/2020

    Will the late Prime Day sabotage or catapult holiday spending?

    My theory is that consumer budget constraints will lead to earlier, more strategic holiday spending. Families that suddenly find themselves in the low-income bracket as a result of the pandemic will spend more time planning purchases for their loved ones. We're talking less impulse purchasing and more (online) coupon clipping. The most important move for Amazon and other heavy-hitters is to start planning their holiday promotions early, make them significant, and make sure that customers have time to plan for them.
  • Posted on: 08/13/2020

    Will CVS build on its COVID-19 test momentum?

    It’s interesting. On a trip to Walgreens last week, I marveled at the surplus of hand sanitizer and cleaning wipe options. Convenience stores like CVS are learning the importance of stocking of-the-moment products. Right now, that’s going to be less generic apparel beauty supplies and more of the essentials that take precedence during Covid.
  • Posted on: 08/12/2020

    Should marketers keep masks out of commercials?

    Advertising needs to feel of the moment to be relevant, so I feel that masks in advertisements should be standard during this time. Yet I agree that context matters. A couple walking along a deserted beach probably wouldn’t wear a mask, while an airplane full of crowded passengers would. The opportunity to go maskless in remote, sparsely populated areas could be part of travel companies’ value proposition.
  • Posted on: 08/10/2020

    Macy’s opens online ambassador program to anyone

    This is an interesting strategy. I’ve seen a lot of brands activate their customer base by creating ambassador programs, but I wonder about the ambassador screening process. It feels like Macy’s could quickly lose control of the brand positioning. Does Macy’s also screen the posts that come out with links back to its website? How many people, exactly, is Macy’s accepting? Is there an ambassador post review team that makes sure their posts are on-brand?
  • Posted on: 08/04/2020

    Will diversity pledges be followed by results?

    I'm highly interested in campaigns like #pulluporshutup that are calling for massive boycotts of brands whose actions don't align with their media. Brands like Adidas are undergoing a massive overhaul to create a corporate structure that reflects their messaging. As long as consumers keep calling for boycotts of brands that aren't supporting black lives with their actions, brands will be forced to continue moving towards a more diverse workforce.
  • Posted on: 07/17/2020

    Struggling retailers lay off workers and pay millions in executive bonuses

    What a brutish move in a time when frontline workers are struggling to make ends meet and to retain their healthcare. We aren't just talking numbers and investments ... these are people's lives at stake. Before all of this happened, we were talking a lot about how top-down management styles no longer resonate. It's interesting to see some of the department stores that were called out for an unwillingness to change making a move that's brazenly anti-worker, anti-employee, and frankly, anti-middle class. Remember this when next-gens boycott these retailers.
  • Posted on: 07/16/2020

    The Queer Eye for the Walmart guy

    This is interesting, since Walmart is more affiliated with right-wing consumers at a time when gay rights are (once again) under scrutiny. I like the bridge-building, but I’m not sure it will translate into sales. How many male Walmart consumers are comfortable enough with themselves to buy furniture designed by flamboyant men? Or is Walmart trying to lure in Target and Amazon shoppers who abandoned the store as a result of its political affiliations? I’m looking at this as a case study in cross-political retailing and I’ll be watching closely to see how the numbers pan out.
  • Posted on: 07/15/2020

    Are subscriptions a winning strategy to get through the pandemic?

    This does not come as a surprise. Millennial and Gen Z consumers are less likely to shop at dollar stores as more comes to light about many of their unethical manufacturing processes. Subscriptions give financially-strapped consumers a way to make ethical purchasing decisions without ever leaving their homes. This is a segment I expect to see grow exponentially in the next year –– especially in household essentials.
  • Posted on: 07/13/2020

    Will Boomers and Gen X keep shopping online post-pandemic?

    It’s hard to project how many Baby Boomers and Gen X-ers will continue shopping online post-pandemic because we don’t know what a post-pandemic world looks like yet. Additionally, studies point to the fact that this won’t be the last global pandemic many of us endure, so the importance of online shopping and social distancing measures will remain relevant as time goes on.

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