Mike OsorioPresident, Organizational Change & Effectiveness, DFASS Group
Mike is President, Organizational Change & Effectiveness at DFASS Group in Miami, Florida. In addition, his consultancy offers paid and pro-bono services to individuals and organizations who can benefit from his experience, capabilities, and proven ability to drive results. Mike can be engaged for individual and team coaching, project management, and non-competing retail consulting. Mike is an internationally experienced executive retail professional with a diverse career in luxury travel retail, department stores, and specialty food/gifts including DFASS Group, DFS Group Limited, Harry & David, Gottschalk’s, and Macy’s. Senior level leadership roles other than his current role have included Region President, Senior VP Organizational Change Management, Senior VP Learning & Development/Chief Learning Officer, Group VP Organizational Effectiveness, and Managing Director (all at DFS Group Limited); Senior VP/GM Stores (at Harry & David); and VP/Director of Stores (at Gottschalk's). Mike is a positive, high-energy leader with demonstrated results in building organizations, teams and top talent. He leads by combining compelling vision and strategy with hands-on tactical execution, successfully driving individual and team engagement and performance. Subject matter expertise in leading change, US domestic and international store operations, P&L management, financial and strategic planning, talent development, organization design and development, internal communication, customer and employee engagement, project management, negotiation, stakeholder and board management, and public speaking.