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How POS Integration Can Help Retailers Better Manage Their Workforce

August 25, 2023

POS integration mustn’t be ignored, especially since managing HR workflows in a retail environment can often feel like juggling multiple roles in a busy store during a massive clearance sale. It’s akin to being the cashier, the stocker, and the floor manager all at once. The process of manually inputting employee data from one system to another becomes more tedious than restocking shelves one item at a time. In this fast-paced retail world, every second spent on these manual tasks is like money slipping through your fingers. Just like customers want quick and efficient service, more efficient HR workflows are essential to keep retail operations running smoothly and profitably.

In retail, seamless integration of Point of Sale (POS) systems with payroll and HR apps is akin to a well-orchestrated store where every department works harmoniously, from the front-end cashiers to the back-end stockroom team. POS system integration ensures that every transaction, sale, and employee record aligns perfectly, allowing the business to serve hundreds of satisfied customers each day efficiently. A well-integrated POS system delights customers and employees alike, creating a strategy for prosperity in the retail industry. 

What is POS Integration?

POS integration keeps your HR data neatly organized across apps, ensuring precise transmission of employee data, including new hires, time, and attendance, as well as commissions to your preferred payroll or core HR system. Integration guarantees accurate scheduling and compensation for each employee.


Despite the digital innovation in most POS systems today, they still require seamless data sharing with other apps within an organization’s HR ecosystem, particularly for managing employee data. A lack of efficient and accurate communication between core HR, POS, and payroll apps, can lead to delays and errors. Inefficiency leads to unhappy workers and stressed-out managers, which can harm a business’s success! 

Retailers, in particular, face constant recruiting and workforce turnover challenges. According to a survey conducted in 2022, retailers are seeing higher year-over-year turnover for in-store, corporate, and distribution center employees. Retail employers experience a 75.8% annual turnover rate for all hourly in-store positions. POS integration with key HR apps dramatically streamlines recruiting, onboarding, and payroll processes. 

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The Five Most Popular POS System Integrations for Retail

Flexspring‘s HR data integration experts have identified the top five most popular POS system integrations for retail as follows:


1. New Hires and Employee Updates from a Core HR or Payroll System to a POS

2. Time and Attendance Summaries from a POS to a Core HR or Payroll System

3. Commissions from a POS to a Core HR or Payroll System

4. Work Schedules from a Core HR to a POS

5. New Hires and Employee Updates from a POS to Core HR or Payroll App

Imagine these integrations as the essential threads that weave together the fabric of your digital realm. Like skilled weavers crafting an intricate tapestry, data integration connects diverse elements, creating a harmonious and interconnected network. This seamless weave of information ensures that your organization’s workforce management runs smoothly, allowing you to achieve new heights of productivity and success. 

Integrating new hires and employee updates from core HR or payroll system into the POS, flows employee data seamlessly, guaranteeing precise and current employee records in all systems. Integration eradicates the tiresome task of manual data entry and minimizes the risk of errors. As soon as a new worker is hired through the core HR or payroll app, their information synchronizes instantly with the POS. This streamlined employee data management enables workers to hit the floor promptly, saving valuable time for HR professionals and ensuring a swift and efficient onboarding process.

Through the integration of time and attendance summaries from a POS to a core HR or payroll system, time card data entered into the POS effortlessly transfers to the core HR or payroll app. This data integration operates as a hands-free, automated process, efficiently importing hourly summaries for each worker. Like a meticulously crafted watch, the integration smoothly synchronizes up-to-date employee data between systems, freeing up valuable time for HR teams while ensuring precise and reliable information at their fingertips.

You can also bid farewell to the inefficient and error-prone task of manually transferring employee commission data from POS to a payroll app. Such outdated methods are no longer necessary. Employees deserve to be paid on time and have their hard-earned commissions distributed accurately. With the commissions integration from a POS to a core HR or payroll system, weekly, bi-weekly, or daily commissions summaries import automatically. This ensures workers receive their precise earnings, while managers can focus on business growth, unburdened by the hassle of manual data entry. You can find more details about these and other time-saving POS integration use cases at Flexspring.

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The Top 5 Advantages of POS Integration for Retailers

Seamless and Accurate Data Integrity: 

Unified data serves as a crystal-clear, all-encompassing, data-driven window into your store. Integrations offer a comprehensive view, enabling you to discern and grasp the seamless connections between managing customers, inventory, employees, cash flow, and other vital aspects of your business.

Customized Rates for Multi-Role Employees:

POS system integration accommodates the unique compensation needs of multi-role employees, ensuring seamless pay differentiation based on their various roles and punch times. For instance, an employee who serves as a cashier in the morning and takes on a different role in the evening can receive payment at distinct rates for each shift worked. This dynamic capability optimizes payroll accuracy and allows businesses to efficiently manage compensation for employees who take on diverse responsibilities throughout their workday.

Efficient Time and Attendance Tracking

POS integration supports robust Time and Attendance rules, including time-rounding and auto-clock out. This streamlines time tracking, eliminating manual adjustments and ensuring accurate payroll records. The convenience of these features enhances productivity for HR teams and employees, while compliance with labor laws fosters a fair and transparent work environment.

Efficient Commission Calculations:

The POS system accurately calculates commissions for workers and salaried employees, seamlessly incorporating them into paychecks via your preferred payroll app. This streamlines payroll processing, enhances financial transparency, and fosters a positive work environment.

Location-Based Integration Mapping: 

Each facility exclusively accesses employee data relevant to its location. Payment rates and taxes are meticulously handled based on location and state-specific requirements. Location-based managers receive daily activity email notifications specific to their facility and are not privy to activities in other locations.

Conclusion

In conclusion, POS system integration is a game-changer for retailers, offering a seamless and efficient approach to managing workforce data and streamlining HR workflows. With accurate commission calculations and flexible compensation options, businesses can ensure fair and transparent pay for multi-role employees. Time and attendance integration simplifies tracking, reducing administrative burdens. Embracing the top advantages of POS integration empowers retailers to navigate the complexities of the industry confidently, optimize workforce management, and drive success in a fast-paced retail world. With powerful POS integrations, retail businesses can thrive, delighting customers and employees alike, and staying ahead in the competitive retail landscape.

For more valuable information about retail technology, read our article about electronic shelf labels.

About the Author:

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Yan Courtois is the CEO of Flexspring and an expert in HR data integration. Flexspring provides POS integration managed services for retail, restaurants, service, and hospitality, as well as HR departments across a broad range of industries. Yan has over 20 years of experience implementing, integrating, and optimizing HR systems and processes for some of the largest companies in the world. With Flexspring, Yan leads a team of experts to provide next-generation data integration for HR apps that are fast, easy, and cost-effective. Yan has made Flexspring the go-to expert for HR data integration for leading software apps, including ADP, BambooHR, Greenhouse, NetSuite, Oracle, Paychex, Paylocity, Salesforce, and more.