Workers strike during the coffee giant’s busiest promotional day, drawing support from elected officials in Seattle and New York

The world’s largest retailer announces a major leadership transition, marking only the sixth CEO change in its history

Gen Z is becoming an increasingly important consumer demographic, but an elusive one to map. How can retailers, if at all possible, figure out how to gain zoomers’ interest?

Ford is revamping its global dealership model, in terms of physical space and other aspects. Will this rebrand drive meaningful spend?

Target is making an operational move to take fulfillment duties away from certain stores. Will this have an impact on improving store standards?

Loyalty programs are evolving. Are discounts still the top motivator for shoppers?

Walmart is holding two “Black Friday Deal” events this year for the first time, in addition to its Cyber Monday events plans. The events include: Walmart+ members gain early access to the deals. “For years, Walmart has owned Black Friday — and this year we’re proving why,” John Furner, president and CEO, Walmart U.S., said…

Black Friday and other early holiday sales events, like Cyber Monday, could be a bit different this year. Will survey data hold?

Walmart has tested the waters in a return to direct-mailed physical product catalogs. Should it continue with this experiment next season?

Many companies, including Target and others, have been accused of being ‘woke.’ How can brands avoid this characterization, or should they?

Saks’ new top seller program seeks to empower sales associates. Will this approach pay dividends?

JCPenney is firmly zeroed in on advancing value proposition as central to its holiday ad campaign. Will this pay off?

Target is slashing corporate jobs and declining to fill previously open positions. What are the motives and will the move play out as expected?

Some c-stores are investing in sprawling commissaries to enhance their food service game. Should more convenience store chains follow suit?

How important is conversion to a retailer’s bottom line?

Retail CEOs are experiencing extremely high rates of churn. What skills do they need to keep them in the c-suite?

Self-gifting appears to be gaining relevance as a driver of significant holiday spend. Should advertisers and brands pay more attention?

A recent report on Gen Z shopping habits made a few interesting claims. Are the results surprising?

Retail managers are stressed, according to data. What’s the root cause?

New data suggests sponsored ads are becoming more tolerated by consumers. Is this accurate to say?

Secondhand gifting appears to be gaining traction. Do you believe the data?

While returns are down, opposing expectations of what the process looks like are emerging between consumer and retailers. Is there a path forward?

Sam’s Club is introducing a new schedule for opening and closing hours. Will it pay off?

The average new car price topped $50,000 in the U.S. for the first time ever. Alongside a growing K-shaped economy, how will consumers react?

A recent CNBC article described boomers are sticking to department stores while Gen Zers felt no such loyalty. Is this trend irreversible?

Walmart acquired two Pennsylvania shopping centers — Monroeville Mall and Bethel Park Shopping Center — earlier this year and just revealed plans to turn the Monroeville location into a mixed-use development featuring retail, dining and entertainment space. A New York Times article covering the pending Monroeville Mall demolition said Walmart’s plans appear to mark its…

Teens are showing signs of slowed spend. What can retailers do to reignite interest in shopping?

Shein is slated to open several stores in France. Are French retailers right to show concern?

Kwik Trip, Wawa, and Sheetz are leading the c-store business. What’s the secret?

Target is facing pressure to prevent its outgoing CEO from retaining board chair status. Would doing so be wise?

Loyalty is evolving beyond a simple appeal to discount-motivated shoppers. Are experiences and belonging the new forefront of retail loyalty pitches?

Senior discounts are a mainstay of today’s retail environment. Are they a declining relic, or do they serve a purpose?

Incentivized reviews appear to be dominating the alternative in many cases. Are these reviews here to stay as part of retail business?

Retailers love a big win on paper. A campaign that spikes ROAS. A discount that drives a surge of conversions. A new channel that looks like it unlocked fresh demand. Here’s the problem: Contribution margin erodes in the background. Piling on discounts may secure customers on the hunt for a good deal, but these one-and-done…

JCPenney is pushing new collaborations that are accessible in price. Is this strategy foundational to its brand revitalization?

Spirit Christmas is tripling its store count this season after a successful test run last year. Will this growth plan succeed, despite fierce competition?

Target is pushing a new accessibility feature in its stores. How important is this aspect to today’s retail environment more broadly?

Amazon Fresh is shuttering in the U.K. Why did this take place?

Retail managers appear simultaneously concerned about inventory availability and staffing levels, yet are bullish on sales prospects for this year’s holiday season.

TRU is expanding its physical footprint globally. Is this a wise move?

DSW is pushing dual tech initiatives, somewhat off the beaten path. Will this pair of efforts succeed?

Build-a-Bear Workshop is firing on all cylinders from a business standpoint. What can it do to drive further success?

Former CEO Eoin Comerford created a retailer partnership score. Do you agree with his metrics?

Gap has named music mogul Jody Gerson to its board. Does this move make sense?

Macy’s has been showing signs of relative strength despite falling from a high station. Is it possible for it to escape an eventual sale?

New data suggests that luxury brands may do well to walk away from aspirational customers. Is this wise advice?

Best Buy is planning the launch of takeover packages available to ad partners in 2026. Will these packages prove profitable for both parties?

Pacsun’s Youth Survey, and other data points, suggest Gen Z is highly motivated by mental health concerns. Should retailers pay more attention to this issue?

Office Depot is raising its standards for free in-store and curbside pickup delivery. Will this force competitors to match?

Walgreens is expanding its party supply assortment. Will consumers respond positively?