Costco Stops Giving Instacart Shoppers Gift Cards as Refunds, Amid Claims They Were Being Misused

September 29, 2023

Business Insider

Costco has ceased issuing gift card refunds to Instacart shoppers returning undeliverable items, according to statements from Instacart. Previously, these shoppers received “Shop Cards” as refunds, which they were supposed to use on future Costco orders. However, it appears some shoppers were using these cards for personal expenses, prompting the change in policy.

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