DISCUSSION

Big chains hop on the eBay Now bandwagon

Written by George Anderson

The list of retailers offering same-day delivery through eBay Now is growing and the list includes some of the biggest names from across the industry, including: AutoZone, Barnes & Noble, Bed Bath & Beyond, Best Buy, Bloomingdale's, Crate & Barrel, FootLocker, GameStop, GNC, Golfsmith, Guitar Center, Home Depot, Kmart, Macy's, Microsoft, Pier One Imports, Staples, Sunglass Hut, Walgreens and Urban Outfitters.

The service, which is currently offered in the Chicago, Dallas, New York and the San Francisco Bay areas, will be expanded to 25 additional cities this year, including some in international markets.

This past holiday season, eBay offered the service for free in a bid to attract more shoppers to its Marketplaces. The everyday price for delivery is $5 with a minimum order of $25. Items are typically delivered within two hours of being ordered. In the case of returns, customers send an e-mail to eBay, which dispatches one of its "shopping valets" to pick up the item.

A recent piece on EcommerceBytes.com pointed out that while eBay Now promotes deliveries from local brick and mortar stores, those listed on the site are units of large chains. Company executives have indicated a desire to add local shops to the service in the past.

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