"The proposal is to create a multi-use project offering retail, condominiums and a hotel all under the Harrods umbrella," Willasey says. It may seem odd timing for both parties. Department stores have been out of favor with U.S. shoppers recently. Many have gained a reputation for poor customer service, narrow selection and little distinction. Sales have been poor. But Chicago Mayor Richard Daley was so impressed by the massive seven-story icon of luxury retailing in London that he sent a letter to owner Mohamed Al Fayed.
Moderator Comment: Will Harrods be able to duplicate its retailing success if it opens in the U.S.?
Much of the mystique of Harrods is its uniqueness. There is, after all, only one Knightsbridge store. Here's hoping that expansion does not lead to decline for the retailing institution. [George Anderson - Moderator]
- Chicago officials set sights on luring Harrods - USA Today
http://www.usatoday.com/money/retail/2002-02-18-harrods.htm