The success of the gourmet or specialty coffee roasters and retailers has not been missed by the NCA. "The gourmet coffee sector has helped maintain overall market penetration by bringing in younger consumers, who are more likely to drink coffee in bigger cups and more often out-of-home and outside the traditional breakfast period," said Eichhorn.
Moderator Comment: Identify ways that retailers can use coffee to drive incremental sales of other products.
A few years back, Nabisco (if memory serves) conducted a study that measured the effect of cross-merchandising breath mints at self-serve coffee stations. Simple concept that was easy to execute and total mint sales achieved double digit gains. [George Anderson - Moderator]