Giant Gets Into Special Delivery Business

Jun 10, 2003

By George Anderson

Giant Foods, division of Ahold, will begin offering home delivery to shoppers
in the Baltimore area beginning June 22. It won’t be through Peapod, however.

Giant working with neXpansion will give all shoppers the ability to order from
30,000 non-perishable items not found on store shelves through its Giant Special
Deliveries program, reports The Baltimore Sun.

NeXpansion offers its service under the retailer’s brand. Shoppers who make
a purchase through Giant Special Deliveries will have items delivered via Fedex.

Steve Weinstein, vice president of business development, neXpansion told the
Baltimore Sun, “Our selection helps complement what [retailers] do in their
stores – it doesn’t compete against it. We allow them to offer customers a much
wider selection than what they could do by stocking everything on their shelves.
They can do it without expending any more resources or capital.”

Peapod (also owned by Ahold) offers home delivery of perishables and non-perishable
items found in stores to consumers in portions of Maryland’s Montgomery and
Howard counties as part of the Peapod by Giant service.

Moderator’s Comment: Two Questions–

  1. What are your thoughts on Giant Foods bricks and
    clicks strategy?

  2. What are your thoughts on neXpansion?

NeXpansion, which also operates, has found
a means to avoid becoming just another casualty of the dot-com bubble bust.
The company’s retailer client list includes Big Y, Harris Teeter, Pathmark and
others in addition to Giant Foods.

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