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How much HQ space will disappear as hybrid work becomes a retailing thing?

Written by Tom Ryan

Photo: @alinabuzunova via Twenty20

Target last week announced plans to significantly downsize its corporate offices, joining a number of other retailers embracing a flexible, hybrid work model that enables some employees to continue working from home. The discounter said it will be exiting City Center, effectively reducing its office space in downtown Minneapolis by a third. Under a new "Flex for Your Day" approach, the building’s 3,500 employees will be able to continue to work from home or relocate to other Target locations in downtown Minneapolis or to its northern campus in Brooklyn Park, according to an internal email sent out Thursday attained by the Minneapolis Star Tribune. "Our headquarters will always play a central role in who we are and how we work at Target," the memo read. "We believe in the culture, collaboration and competitive advantages of working together at our vibrant headquarters in the Twin Cities and around the world. But the reality is that 'Flex for Your Day' will require less office space." Target recently disclosed employees won’t be expected to return to downtown Minneapolis until the fall. In February, Nordstrom, Old Navy and Ralph Lauren all announced plans for reducing office space to adapt to changing work styles. CVS Health said the company would reduce 30 percent of its corporate office space in a cost-savings initiative. REI last year sold its new headquarters in Bellevue, WA, and in late February opened the first of several planned satellite offices around the Puget Sound area to support mobile work practices. “We believe the future of work is much more fluid,” said Chris Putur, REI’s EVP of technology and operations, in a statement. The hybrid model promises the flexibility, office space savings and increased employee satisfaction that comes from remote working while maintaining the benefits of collaboration, networking and culture that comes from regular face-to-face interactions. Many offices are being reimagined to reduce individual work spaces and support more collaboration. A recent article in the Harvard Business Review warned that under a hybrid model, some employees with better access to resources and higher levels of visibility may be able to wield more power. The article also states that some individuals won’t be as skilled at navigating within a hybrid environment.

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