Millennial Moms Arrive

By Tom Ryan
So long soccer mom! She’s being replaced by the 20-to-30 year-old Gen Y generation female just starting to have babies. Long described in numerous and often contradictory ways (idealistic, realistic, independent, communal, cyber-savvy, etc.), her traits are taking on fresh nuances as the echo-boom generation reaches motherhood.
For one, the Gen Y or Millennial Mom is showing a much more relaxed attitude about her kids.
“Child raising is no longer a blood sport,” Nancy Hallberg, chief strategy officer at The Parenting Group, publisher of Parenting and Babytalk magazines, told Brandweek. “It’s more about enjoying the moment than over-programming children with piano classes and Gymboree.”
Cognitive anthropologist Bob Deutsch adds that Gen Y moms “give themselves more leeway. They’re not martyrs. They seem at ease and natural, like they don’t have to strive for perfection. Their identity is based on choices, not societal roles, and they are freed up because of that.”
Another difference is that while Soccer Mom was all about “establishing balance,” the Gen Y mom is a mult-tasker.
“She’s a little more adept at integrating multiple aspects of her life and switching gears with a little more facility than Gen X moms have,” said Ms. Halberg.
Maria Bailey, CEO of BSM Media and author of Marketing to Moms, said Gen Y moms saw their mother’s frustrations striving to balance between work and family.
“For millennials, everything is about ‘real’ and ‘reality,'” said Ms. Baily. “Because they were raised on technology, they know they can have things when they want them, that it can help them customize a lifestyle on their own terms.”
Indeed, while perhaps more realistic and laid back, Millennial Moms are also often seen as more empowered in many ways than their parents. This is not only because they were raised to feel “somewhat golden,” but because of how the web is enmeshed in their lives. Many are demanding a voice in not only how they are being marketed to, but also in product development. Millennials are also empowered by each other through social-networking tools that have created legions of blogging mothers.
“We’re seeing all these ‘mom tribes,'” said Ms. Hallberg. “Moms look for other moms to network with. Community is their mantra.”
According to Brandweek, many marketers have started responding with Gen Y mom-specific initiatives from brand-sponsored online meet-ups for new mothers, to mom-fueled word-of-mouth campaigns, to promotional partnerships with the growing ranks of young mom bloggers.
But Parenting’s Ms. Hallberg believes marketers are still in for a learning process in reaching this generation of mothers. The fact that a targeted mom is a millennial “has profound implications for how she’s going to buy your product,” she said.
“You have to think different when you communicate to her and share what benefits are important to her, because those are the issues she’s going to share with her tribes. And those tribes are as powerful a media channel as any conventional media are.”
Discussion Questions: How do you think Millennial/Gen Y Mom will differ from the Gen X and Baby Boomer mom? What won’t work that’s been successful in reaching moms in the past? What does this mean for brand marketers and retailers?
Join the Discussion!
14 Comments on "Millennial Moms Arrive"
You must be logged in to post a comment.
You must be logged in to post a comment.
I’m marking this date on my calendar, because I’m enthusiastically agreeing with Bernice. I was taught that the very first step toward finding any kind of solution is an accurate, concise, understandable description of the problem. I didn’t get that from the Brandweek article.
Based on trends in our industry, expect more interest in local and regional retailers as well as products, new and innovative products and a very high level of service. Green policies and attitudes (both important) are going to be critical. I would bet on Whole Foods, Lord & Taylor, Kroger, and TruValue.
What won’t work with Millennial Moms is stock outs and conversion. Just price won’t work, either. They want quality, individualism, and eco friendly. They know what they want and they know how to get it via the net.
Brand marketers and retailers will have to do more community based marketing to attract and build loyalty from these moms.
A great many Millennial Moms are career women in an older age bracket, 35-plus. This Millennial Mom went to college; maybe earned her masters degree, and then she started her career, and perhaps didn’t get married, or at least did not start having children until an older age than what used to be the norm. What is significant about the Career Millennial Mom is that she is continuing to live as much as possible the career and lifestyle she has already been living for the past 10 years, while she takes on the extra responsibly associated with raising a family. She is a multi-tasked being, while raising children and her career all at the same time, and she still has a moderate social life and needs time and relaxation to survive and thrive. She too is the Millennial Mom. And she’s one of your most important customers.
If she is your target consumer, I suggest allocating more dollars to research. It is super important to understand how and when and where messages about various categories of products are relevant to her, since she’s tech-native to the core. Many of her decisions may be made in surprising places.
I’d also be curious about her private brand use, since she’s had more exposure than any other segment to high quality private brands. Her “brand” frame of reference should not be assumed, unless maybe it’s Starbucks. The key to her wallet is going to be through homework!
Millennial Moms are going to have a huge impact on the way retailers will act.
Millennials won’t have the same level of financial timidity that many Boomers, who were raised by Depression-era parents, have. They’ll buy what they want.
They’re well-educated and discerning, and they know how to get information on products. If physical stores don’t provide information about products, they risk losing business to online rivals.
They covet leisure time. They don’t want to be like their workaholic parents; Millennials believe that they can control their work environment to make it work for them.
This huge group of people are going to change retail with the same huge impact that their parents have had.
If you follow websites like Springwise.com which reports on trends from around the country, you know that today’s moms are linked, consumer-aware, and a powerful force in shaping tomorrow’s world. It will be amazing to see the generation of kids that will be raised under these circumstances. I think previous generations like ours were often raised by moms and dads who were a little more focused on themselves and growing their careers alone. Today’s parents want and are getting it all.
Millennial Mom may be a phrase coined by folks looking for clients. Are Millennial Moms different, in an actionable sense? It seems unlikely.
A mom is a mom is a mom. No matter if they’re in their 20s, 30s or 40s. ALL moms are overworked and looking for ways to balance it all and all moms are “soccer” moms. Make their life less stressful, easier to manage and throw in some fun and you’ll be successful in reaching them.
Practical and simple will be the name of the game here. New products should fill a need, solve a problem, help parents to meet a challenge, anything to make a difficult situation more manageable.