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Will Netflix House Display Staying Power in Experiential Retail?

Written by Nicholas Morine

Image Courtesy of Netflix

Netflix is turning at least some of its attention away from curating the world's largest streaming service in order to capitalize on the very same properties, this time in a physical sense.

According to a June 17 news release from the streaming giant, two physical Netflix House locations are slated to open later this year: one at the King of Prussia Mall in Philadelphia and the other in Dallas at the Galleria Dallas. Further, in 2027, a third location is planned to open in the heart of the Las Vegas Strip, as Netflix detailed.

"Spanning more than 100,000 square feet, Netflix House is a permanent, year-round home for fans that brings some of our most popular shows and movies to life — including 'Wednesday,' 'Squid Game,' 'ONE PIECE,' 'Stranger Things,' and 'A Knives Out Mystery' franchise — through first-of-their-kind immersive story-driven experiences," the company wrote.

Netflix House Leans Into Gen Z Consumer Desires

In a breakdown of the news provided by Forbes by contributor Clara Ludmir, Ludmir zeroed in on Netflix's approach of moving beyond the constraints of a competitive streaming content industry into physical spaces — a move also made by Disney, although the latter media company has proven that theme parks and offline play experiences can dovetail quite nicely when paired with popular intellectual properties.

Ludmir also underscored the notion that members of Gen Z — becoming a more influential part of the U.S. consumer base with each passing year — would play a vital part in Netflix House's success (or failure) as a lifestyle brand.

"Gen Z’s appetite for unique experiences and social-media worthy environments will certainly find a home with these Netflix Houses, expanding the streaming giant’s reach as a cultural brand and universe," she wrote.

Netflix Bites and Merch Shop There To Satisfy Superfans With Cash To Spend

Toward the tail end of the FAQ provided by Netflix, the question of whether or not the upcoming locations would offer food and beverages was posed: the answer being a resounding yes.

Termed Netflix Bites, these casual restaurants will offer a variety of menu items — likely to be heavily themed around current attractions — in addition to craft cocktails.

A shop featuring a rotating stock of select merch items related to popular Netflix IPs is also said to be part of the overall layout, with the recently trending "Hellfire Club" T-shirt coming from sci-fi drama "Stranger Things" being singled out for mention.

"Having already expanded into retail through fashion and lifestyle collabs, the streaming player is now going all in to grow its brand and stand out amidst fierce competition in the entertainment industry. A question looms: Is this type of entertainment concept the future of theme parks?" Ludmir asked in conclusion.

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