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Retailers Get Schooled on Consumer Shopping Behavior

Written by George Anderson

By George Anderson

The back-to-school selling period used to be a virtual guarantee of a spike in retail sales, but not anymore.

Consumers are putting off purchases, especially in categories such as apparel, to take advantage of markdowns. Todd Slater, an analyst with Lazard Freres told Reuters, "Do you need to buy a sweater in July or August? People continue to put off much of their back-to-school shopping until later in the season, when they can buy them much more cheaply."

Moderator's Comment: Can retailers change consumers’ purchasing behavior to get them to shop earlier in seasonal sales periods such as back-to-school? If yes, how? If not, what should retailers be doing differently?

If you’re looking for examples of counterintuitive behavior, look no further than the retail industry. The response of most to consumers postponing purchases is to start the seasonal selling periods earlier than ever before. [George Anderson - Moderator]

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