All is well at Walgreens with a new pilot program intended to make it a leading source of healthcare services in the communities it serves.
The Walgreens Optimal Wellness program, according to a company press release, is an "innovative self-care educational program for people with chronic conditions." The chain has chosen Albuquerque, Indianapolis, Oklahoma City and Phoenix as its initial test markets.
The program, which will combine the expertise of the chain's pharmacists along with nurse practitioners at its Take Care clinics, will initially provide "individual health coaching" and counseling for people with type 2 diabetes.
The drugstore chain has not indicated when it will take the program national or what other chronic healthcare issues it will tackle in its stores.
Discussion Questions: Are retailers finding the right fit between pharmacies and in-store clinics to achieve significant growth in healthcare services? What are your thoughts on the initial focus on patients with type 2 diabetes in Walgreens' Optimal Wellness program and where do you think it will (should) go from there?