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From Taking Orders To Cutting Avocados, AI Is Solving the Labor Shortage Problem for Fast-Food Chains

Written byChase BinnieChase Binnie

The restaurant industry is embracing AI-powered systems to transform customer experiences and combat labor shortages. Chains like White Castle, McDonald's, and Checkers & Rally's are using AI voice bots to handle phone and drive-thru orders. Additionally, companies like Domino's and Wingstop are utilizing tech from firms like ConverseNow to automate the order-taking process with AI-powered virtual assistants.

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