Retail news
From Taking Orders To Cutting Avocados, AI Is Solving the Labor Shortage Problem for Fast-Food Chains
Written by
Chase Binnie
The restaurant industry is embracing AI-powered systems to transform customer experiences and combat labor shortages. Chains like White Castle, McDonald's, and Checkers & Rally's are using AI voice bots to handle phone and drive-thru orders. Additionally, companies like Domino's and Wingstop are utilizing tech from firms like ConverseNow to automate the order-taking process with AI-powered virtual assistants.