How ABC Carpet & Home Is Keeping Its Retail Legacy Alive

ABC Carpet & Home, a legacy luxury retailer in New York City, faced significant challenges during the pandemic due to its limited e-commerce capabilities. The company filed for bankruptcy in 2021 but was later acquired by 888 Capital Partners and has since focused on turning the business around. To adapt to changing consumer preferences, ABC launched a new website with a broad range of products and reduced the square footage of its physical store while maintaining its focus on rugs and enhancing furniture and decor offerings. The retailer also relies on its dedicated and loyal staff to uphold its renowned customer experience and plans to expand its online features and open more stores in the future.