Instacart Forbids Shoppers From Giving Customers Paper Receipts From Their Order. Here’s Why.

Instacart shoppers are not permitted to give paper receipts to customers, as the company provides digital receipts, but some customers have found ways to obtain the paper receipts, revealing that items purchased through Instacart often come with higher prices than in-store. The markups, coupled with service fees and tips, can lead to customers paying significantly more for their orders. While Instacart states that some retailers charge higher prices for items ordered through its service, shoppers believe that transparency about these markups is essential for customer trust.