Kohl’s CEO says she’s not concerned about Amazon department stores
August 25, 2021
Kohl’s CEO Michelle Gass isn’t concerned about the recent news that Amazon.com may be considering opening its own department store-like concept. Kohl’s has served as a destination for Amazon.com returns, a relationship that both parties claim to be beneficial. “Amazon … they’re always experimenting. They’re innovating,” said Ms. Gass. “And so we’ll see, but I don’t think it changes our partnership. And candidly we were kind of competing with them before on their online business.”
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