Feature profiles about the retail leaders in our network
BrainTrust

Shannon Flanagan

VP|GM Retail & Consumer Goods
Talkdesk

Biography

Shannon Flanagan has been retailing it since college. She’s worked in-stores and as a merchant, consultant, sales leader, and general manager. She’s been an executive with Gap Inc., Lands’ End, and Macy’s, leading strategic initiatives, with expertise in omnichannel transformation. She’s partnered with hyper-growth companies to Fortune 500 companies during her time with Accenture, Slalom and Talkdesk. She has now, gone out on her own, creating the advisory firm, Retail Connected. In addition, she is a ReThink Top Influencer, DE&I board member, mental health advocate and founder of Retail Women in Tech. Retail is never boring and she loves it!