Retail News

Mystery Shopping Industry on the Rise

The Boston Herald 01/19/2005

The intense drive to improve customer service has spawned a more professional mystery shopper industry. The Mystery Shopping Providers Association recently set a milestone, having certified its 25,000th shopper.

MORE ON THIS STORY...

MORE RETAIL NEWS HEADLINES...

Discussions
Check out RetailWire's Engaging Online Discussions Featuring Our Exclusive Braintrust!