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  • Destination XL Group proves a unique fit for customers who don’t like to shop

    Destination XL Group proves a unique fit for customers who don’t like to shop

    Destination XL Group CEO Harvey Kanter says it wasn’t that long ago that some thought the largest specialty retailer of big and tall men’s apparel was in trouble. Today, he says, the company may be “the best kept secret” in retail. Does the DXLG business model offer a path to sustainable sales and profit growth going forward?

    Read More Destination XL Group proves a unique fit for customers who don’t like to shopContinue

  • Will ‘Built for Better’ put Walmart in a better light?

    Will ‘Built for Better’ put Walmart in a better light?

    Walmart has launched an online shopping destination called “Built for Better” to make it easier for shoppers to identify and purchase products that are better for them and the environment.  Will “Built for Better” resonate with Walmart’s existing customers and help it attract new ones?

    Read More Will ‘Built for Better’ put Walmart in a better light?Continue

  • Are gig worker complaints a retail problem?

    Are gig worker complaints a retail problem?

    A new study finds that New York City’s app-based delivery workers regularly face nonpayment or underpayment, unsanitary or unsafe working conditions and the risk of violence.  Do the continuing issues around gig worker employment and third-party services risk holding back the full potential of online delivery?

    Read More Are gig worker complaints a retail problem?Continue

  • Dick’s WNBA deal continues chain’s push to win over women and girls

    Dick’s WNBA deal continues chain’s push to win over women and girls

    Dick’s Sporting Goods has been named as the Official Sporting Goods Retail Partner of the Women’s National Basketball Association (WNBA) beginning in 2021.  What will Dick’s deal with the WNBA mean for the sporting goods chain along with its other female-focused initiatives?

    Read More Dick’s WNBA deal continues chain’s push to win over women and girlsContinue

  • Ron Johnson loves stores but says retail is moving to ‘commerce at home’

    Ron Johnson loves stores but says retail is moving to ‘commerce at home’

    Ron Johnson, the former CEO of J.C. Penney who also ran Apple’s retail business and was VP of merchandising at Target, thinks the retail industry is moving towards a major disruption. Do you see retail in the future combining the convenience of online shopping with high quality experiences in the homes of consumers instead of in stores?

    Read More Ron Johnson loves stores but says retail is moving to ‘commerce at home’Continue

  • What’s the best way to reap the benefits of consultants?

    What’s the best way to reap the benefits of consultants?

    The reason companies often fail to fully benefit from the retention of consultants may be due to oversimplification or underestimation of what it takes to create results, and treating consultants “as transactional vendors.” What advice would you have for retailers and brands to ensure their investments in consultants pay off?

    Read More What’s the best way to reap the benefits of consultants?Continue

  • Who protects store associates when shoppers lash out?

    Who protects store associates when shoppers lash out?

    Disturbing stories about customers confronting retail employees, sometimes violently, have been unfortunately growing in frequency in the U.S. for a number of years, especially since the beginning of the pandemic. Why do you think that store associates have become a common target for rude behavior and violence?

    Read More Who protects store associates when shoppers lash out?Continue

  • Where are the weak points in in-store fulfillment?

    Where are the weak points in in-store fulfillment?

    A new McKinsey study finds retailers can significantly benefit from using their stores for online fulfillment or pickup. However, it also comes with challenges. Where do you see the biggest pain points or obstacles to overcome as stores increasingly rely on in-store fulfillment for online orders?

    Read More Where are the weak points in in-store fulfillment?Continue

  • Buybuy Baby creates digital platform to help parents raise healthy and happy babies

    Buybuy Baby creates digital platform to help parents raise healthy and happy babies

    Bed Bath & Beyond’s buybuy Baby chain announced yesterday an expansion of resources available to parents to help them navigate their way through their own individual journeys. Will buybuy Baby be successful in creating a reputation as a valued resource for parents with its “welcome to parenthood” platform?

    Read More Buybuy Baby creates digital platform to help parents raise healthy and happy babiesContinue

  • What’s Kroger doing most right?

    What’s Kroger doing most right?

    At this week’s GroceryShop trade event in Last Vegas, Kroger chairman & CEO Rodney McMullen took the opportunity to enumerate a series of initiatives his company has pursued in the past year. Which of Kroger’s recent initiatives is likely to have the greatest impact on corporate success?

    Read More What’s Kroger doing most right?Continue

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